By accessing or using VTM, Customer agrees to be bound by these Terms.
If Customer does not agree, Customer may not use the Service.
Sanctum Solutions grants Customer a limited, non-exclusive, non-transferable, revocable license to use VTM solely for internal business purposes.
No resale, sublicensing, reverse engineering, or derivative works are permitted.
Fees are subscription-based and non-refundable.
Invoices are due to be paid within 15 days unless otherwise agreed.
We may suspend access for non-payment.
Customer is solely responsible for:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED UNDER TENNESSEE LAW, SANCTUM SOLUTIONS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
TO THE MAXIMUM EXTENT PERMITTED BY TENNESSEE LAW:
SANCTUM SOLUTIONS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
THIS INCLUDES LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR CONTRACT DISPUTES.
TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY CUSTOMER DURING THE THREE (3) MONTHS PRECEDING THE CLAIM.
These limitations apply regardless of theory of liability (contract, tort, negligence, strict liability, etc.).
Customer agrees to defend, indemnify, and hold harmless Sanctum Solutions from any claims, damages, liabilities, or expenses arising from:
Sanctum Solutions shall not be liable for failure or delay resulting from events beyond reasonable control, including but not limited to:
These Terms are governed exclusively by the laws of the State of Tennessee.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
Arbitration shall take place in Hamilton County, Tennessee.
The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs this arbitration provision.
The arbitrator shall have exclusive authority to resolve disputes regarding enforceability.
Customer agrees that all claims shall be brought solely in an individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.
To the fullest extent permitted by law, Customer waives the right to a jury trial in any dispute relating to these Terms or the Service.
We may suspend or terminate access for:
Upon termination, access to the Service ceases immediately.
These Terms constitute the entire agreement between Customer and Sanctum Solutions regarding the Service.